Forum Discussion

Former Member's avatar
Former Member
3 years ago

Trying autofill in TikTok's website does not work.

Trying autofill in TikTok's website does not work.
When I click on my email/username in the suggestion from 1passwod it doesn't populate the login data.

1Password Version: 8.10.0
Extension Version: 2.7.0
OS Version: Windows 11
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=tiktok

browser extension

3 Replies

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @Voydka,

    Thank you for getting back to me. You're right, 1Password is having a hard time filling the fields when using the steps you have provided above.

    I have filed an issue with our developers to see if we can improve the behaviour in a future update. In the meantime, I have found I was able to fill by clicking on the 1Password icon in the browser toolbar followed by 'Autofill' next to the item.

    I understand this isn't ideal, thank you for bringing it to our attention.

    ref: dev/core/core#1088

  • Former Member's avatar
    Former Member
    3 years ago

    Sorry I didn't make clear where I'm attempting to log-in.
    Steps:
    - Go to TikTok.com
    - Press on log-in in the top right corner
    - Select to login with username or email.
    - Then you can see that I've the option to select my account but when I click it, it does nothing.

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @Voydka,

    I'm sorry for the delayed response. Can you point me at the exact page you are having difficulty on?

    I have tested it out on https://www.tiktok.com/login/phone-or-email/email and seem to be able to fill as expected. Does the URL you have saved within your TikTok item exactly match that of the page?