Trying to log in with a new account but all I see is a field to enter password.

Hey there,

It sounds as if the 1Password app is locked, which would prohibit adding an account until the app is unlocked. To add an additional account, you'll want to unlock 1Password first. If you've forgotten the password, we can provide you with steps to reset the local database, which will allow you to add an account.

⚠️ Be warned this will irrevocably delete any previous data on this device. If you have a membership, I'd suggest double-checking to make sure all of your data is in your account. If you have a 3rd party sync configured, you'll want to take appropriate safeguards for your data.

I have also tweaked the name of your community account. This is a family-friendly support site where members can come to ask for support no matter their age. We appreciate your understanding of the change.

To be sure we guide you properly, please reach out to our support team via email. We look forward to hearing from you. Oh, and please indicate the version number of 1Password that you use in your support request. That will help ensure we get you the correct steps.

email: support@1password.com