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Forum Discussion
Former Member
3 years agotwo accounts same email having problem with master password
I have the following accounts under this email address:
1 family account which was created 2 years ago with 500+ items
1 individual account which was created 4 years ago with 300+ items. Secret ...
andrew_l_1P
1Password Team
3 years agoHi @BethHeffner,
Thanks for these details. Since this support community is a public forum, I recommend contacting us via email so we can investigate further. You can send an email to support+forum@1password.com.
With your email please include:
- A link to this thread:
https://1password.community/discussion/138091/two-accounts-same-email-having-problem-with-master-password#latest - Your forum username:
BethHeffner
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. This will help us connect our conversations. Thanks, looking forward to hearing from you!