Forum Discussion

Darcorn's avatar
Darcorn
Frequent Contributor
3 years ago

Two factor authentication problem

Hey guys! I'm having a weird problem when trying to activate 2FA on Twitch. The QR code doesn't appear. There's only a blank square with a refresh button in the center and a generic 'an error has...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello Darcorn,

Sorry for the delay. It sounds as though the troubles you are encountering are with the Instagram account itself, which we are unable to support. Once you are able to try again, I'd suggest following the steps in our guide, Use 1Password as an authenticator for sites with two-factor authentication.

If you have further troubles with 1Password 8 for iOS (or Windows) adding the one-time password option to your items, please reach out via email to our Memberships team for additional support with this feature: support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/136380/two-factor-authentication-problem
* Your forum username: Darcorn

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here to help us find your email. Thanks!