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Former Member's avatar
Former Member
3 years ago

Two problems on iPad. 1 Password is not coming up to fill in passwords. + v8 and v7 both still there

I am trying to used 1Password on my iPad. When I downloaded v8 v7 is still there which is confusing. Also, password seems to go to Google Chrome passwords rather than 1Password. Thanks for your help ...
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1P_Dave's avatar
1P_Dave
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3 years ago

Hello @suecunningham27! 👋

I'm sorry to hear that you're having trouble filling passwords in Chrome on your iPad. Once you've confirmed that you can see all of your items in 1Password 8 you can remove 1Password 7 by using this guide: Delete apps on your iPhone, iPad, and iPod touch - Apple Support

As more_cowbell mentioned, you may need to enable 1Password 8 for Password AutoFill before you can fill your logins in Chrome. Here are the specific steps to follow:

  1. On the Home screen, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn on AutoFill Passwords.
  4. Select 1Password.

Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

-Dave

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When I downloaded v8 v7 is still there which is confusing. Also, password seems to go to Google Chrome passwords rather than 1Password. Thanks for your help ...","body@stringLength":"587","rawBody":"

I am trying to used 1Password on my iPad. When I downloaded v8 v7 is still there which is confusing. Also, password seems to go to Google Chrome passwords rather than 1Password. Thanks for your help

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: IPad
\nBrowser:_ Chrome
\nReferrer: forum-search:Two problems on iPad. 1 Password is not coming up to fill in passwords. + v8 and v7 both still there

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I am trying to used 1Password on my iPad. When I downloaded v8 v7 is still there which is confusing. Also, password seems to go to Google Chrome passwords rather than 1Password. Thanks for your help

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: IPad
\nBrowser:_ Chrome
\nReferrer: forum-search:https://1password.community/search?Search=Two%20problems%20on%20iPad.%201%20Password%20is%20not%20coming%20up%20to%20fill%20in%20passwords.%20%2B%20v8%20and%20v7%20both%20still%20there

"},"Conversation:conversation:43992":{"__typename":"Conversation","id":"conversation:43992","solved":false,"topic":{"__ref":"ForumTopicMessage:message:43992"},"lastPostingActivityTime":"2022-11-08T09:12:59.000-08:00","lastPostTime":"2022-11-08T09:12:59.000-08:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:43992":{"__typename":"ModerationData","id":"moderation_data:43992","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:43992_1":{"__typename":"Revision","id":"revision:43992_1","lastEditTime":"2022-11-06T16:40:51.000-08:00"},"ForumReplyMessage:message:43994":{"__typename":"ForumReplyMessage","id":"message:43994","conversation":{"__ref":"Conversation:conversation:43992"},"author":{"__ref":"User:user:55"},"revisionNum":1,"uid":43994,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Two problems on iPad. 1 Password is not coming up to fill in passwords. + v8 and v7 both still there","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:43994"},"parent":{"__ref":"ForumTopicMessage:message:43992"},"body":"

Hello @suecunningham27! 👋

\n\n

I'm sorry to hear that you're having trouble filling passwords in Chrome on your iPad. Once you've confirmed that you can see all of your items in 1Password 8 you can remove 1Password 7 by using this guide: Delete apps on your iPhone, iPad, and iPod touch - Apple Support

\n\n

As more_cowbell mentioned, you may need to enable 1Password 8 for Password AutoFill before you can fill your logins in Chrome. Here are the specific steps to follow:

\n\n
    \n
  1. On the Home screen, tap Settings.
    2. \n
  2. Tap Passwords > Password Options.
    3. \n
  3. Turn on AutoFill Passwords.
    4. \n
  4. Select 1Password.
    5. \n
\n\n

Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

\n\n

-Dave

","body@stringLength":"1170","rawBody":"

Hello @suecunningham27! 👋

\n\n

I'm sorry to hear that you're having trouble filling passwords in Chrome on your iPad. Once you've confirmed that you can see all of your items in 1Password 8 you can remove 1Password 7 by using this guide: Delete apps on your iPhone, iPad, and iPod touch - Apple Support

\n\n

As mentioned, you may need to enable 1Password 8 for Password AutoFill before you can fill your logins in Chrome. Here are the specific steps to follow:

\n\n
    \n
  1. On the Home screen, tap Settings.
    2. \n
  2. Tap Passwords > Password Options.
    3. \n
  3. Turn on AutoFill Passwords.
    4. \n
  4. Select 1Password.
    5. \n
\n\n

Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

\n\n

-Dave

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