https://1password.community/discussion/comment/690500/#Comment_690500 . iPad OS: 16.5 1password: 8.10.7 Create new Login, or Password or anything and add a password field. iPad without Magic keyboard: input OK, but delete (backspace) does not really work. it might delete the character after several tries, and the cursor will jump like crazy one position back and forth. First character is not delectable iPad with Magic keyboard: only first character input ok, further character input hangs and no further input is possible. Backspace sometimes works, but to get it work you need to press the key many many times. select all and delete works. Sometimes pressing random characters will make the input work, but very slow. To actually input a password you need to write it down some place else and copy it from there. iOS with the same version has no problems 1Password Version: 8.10.7 Extension Version: Not Provided OS Version: iPad OS 16.5 Browser:_ Not Provided

@cardinal55 I'm sorry that you're also running into problems when typing a password. This is a known issue that our developers are working on and hope to fix soon. In the meantime, you can use another device to edit your passwords or use 1Password for Safari to automatically generate and save passwords for websites: Get to know 1Password for Safari on your iPhone or iPad -Dave ref: dev/core/core#22207

. Hello everyone! Thank you for all of your reports and your patience. Our developers have now released a fix so that the reliability of entering characters into certain fields (like password fields) is now improved. Please update to 1Password for iOS version 8.10.8 using the App Store: How to keep 1Password up to date If, after updating, you're still running into the issue then please let us know and we can help troubleshoot. -Dave

Hello @gullevek! 👋 Thank you for reporting the issue, I can reproduce the same behaviour on my own iPad and I've opened an internal work item with our development team so that they can investigate further. While I'm not able to provide any sort of forecast as to if or when we'll be able to resolve this issue, I can tell you that we're aware that it's something in need of fixing. I hope you can understand. I'm sorry for the inconvenience caused by the issue, hopefully it can be fixed soon. -Dave ref: dev/core/core#22204

Thank you, current work around: input password in iPhone de-merit: friends asking you why you don't use KeePass ...

@gullevek Our developers are on the case and hopefully the issue will be resolved soon in a future update. Thank you again for the report. 🙂 -Dave

Typing characters into the password field is broken [See the Approved Answer]

56 Replies

1P_Dave
Moderator
3 years ago

.

Hello everyone!

Thank you for all of your reports and your patience. Our developers have now released a fix so that the reliability of entering characters into certain fields (like password fields) is now improved.

Please update to 1Password for iOS version 8.10.8 using the App Store: How to keep 1Password up to date

If, after updating, you're still running into the issue then please let us know and we can help troubleshoot.

-Dave
Former Member
3 years ago
The app store just updated me to 8.10.8 and this issue seems to be fixed
Former Member
3 years ago
I just tried to manually type a password into a login on iOS. I could only enter a few characters before some stopped being accepted. In one case it would accept lowercase letters, but not uppercase. I also tried to add a website to a login, but pushing the button to add one did nothing.

I found https://1password.community/discussion/140542/can-t-enter-or-edit-passwords-on-ios on Google, but it has been deleted with no cache available. Did the 1Password admins delete it because it makes the app look bad? Did the poster delete it because they figured out what was wrong? I have no idea. Let's see what happens with this one!

1Password Version: 8.10.7
Extension Version: Not Provided
OS Version: iOS 16.5.1
Browser: Not Provided
1P_Dave
Moderator
3 years ago
Solos

We're currently testing a fix in the beta version of 1Password for iOS: Use 1Password beta releases

Once the testing process is complete we hope to include the fix in an update to the production version of 1Password as soon as possible. Thank you for your patience.

-Dave
Solos
Occasional Contributor
3 years ago
It’s been almost a month and the bug is not fixed. When can we expect new release with the fix?
1P_Dave
Moderator
3 years ago
Thank you for reporting the issue.

-Dave
Former Member
3 years ago
1P_Dave thank you for the update, I'm happy to hear it is a known issue that is being worked on.
1P_Dave
Moderator
3 years ago
@cardinal55

I'm sorry that you're also running into problems when typing a password. This is a known issue that our developers are working on and hope to fix soon. In the meantime, you can use another device to edit your passwords or use 1Password for Safari to automatically generate and save passwords for websites: Get to know 1Password for Safari on your iPhone or iPad

-Dave

ref: dev/core/core#22207
Former Member
3 years ago
I have noticed an issue that is reproducible using the following steps.

Create new Login, enter the login name

Enter username

For the password, key in something that ends in an uppercase letter. The uppercase letter will briefly appear, then disappear. Saving the new entry and re-opening shows that the uppercase letter was not accepted, so it isn't merely a display issue. It will not accept an ending uppercase character.

However, if I go in and Edit the entry, the password portion of the dialog allows me to add the uppercase character and save it.

Has anyone else noticed this behavior?

1Password Version: 8.10.7
_Extension Version: Not Provided
_OS Version: 16.5.1
_Browser: n/a
ag_mike_d
1Password Team
3 years ago
Hello @JimNull,

I'm sorry to hear that you've also encountered this issue when typing in a password field in 1Password for iOS. I've included your report in the issue we have filed. You can follow the details in Dave's message above to ensure 1Password for iOS is update and you receive a fix as soon as it is available.

I'd also suggest keeping an eye on 1Password Releases for the latest updates.