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JimBobBoy's avatar
JimBobBoy
New Contributor
2 years ago

Unable to activate "Unlock using Windows Hello"

In the standalone client, 1Password Security option "Unlock using Windows Hello" is grayed out and unavailable, saying I should set up Windows Hello first. I cannot find anything I should have done a...
windows
JimBobBoy's avatar
JimBobBoy
New Contributor
2 years ago

Hi 1P_Gem,
As you know, with your patient help and that of your colleague I was able to get WH recognized by 1Password, and now have the fingerprint reader available when 1P awakes from a suspend. I do need to enter the password after a restart; thanks very much for explaining the reasons behind this.
I was hugely impressed with your patience, skill and professionalism. Maximum stars!
JimBobBoy