Forum Discussion

Occasional Contributor

2 years ago

Unable to add 2FA for my Samsung Account - invalid PIN

When I scan the QR code or enter the One Time Password that is shown when I try to enable 2FA in my Samsung account. https://v3.account.samsung.com/dashboard/security/two-step-verification 1Passw...

windows

1P_Gem

1Password Team

2 years ago

Hi Orado, thanks for checking this and letting us know.

Hopefully all continues to work well from here, however if you run into any further issues with 2FA, don't hesitate to reach back out and we'll be happy to help troubleshoot further 😄

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to add 2FA for my Samsung Account - invalid PIN","id":"message:130245","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:130245","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:3241"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:130245"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:130245"},"body@stripHtml({\"truncateLength\":200})":" When I scan the QR code or enter the One Time Password that is shown when I try to enable 2FA in my Samsung account. \nhttps://v3.account.samsung.com/dashboard/security/two-step-verification \n1Passw...","body@stringLength":"515","rawBody":"

When I scan the QR code or enter the One Time Password that is shown when I try to enable 2FA in my Samsung account.
\nhttps://v3.account.samsung.com/dashboard/security/two-step-verification
\n1Password picks it up and shows the pin, when entered in Samsung it shows as invalid.
\nCan't figure out why it is not working.

\n\n

1Password Version: 8.10.20
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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\n\n

1Password Version: 8.10.20
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"},"Conversation:conversation:130245":{"__typename":"Conversation","id":"conversation:130245","solved":false,"topic":{"__ref":"ForumTopicMessage:message:130245"},"lastPostingActivityTime":"2023-11-28T05:55:55.000-08:00","lastPostTime":"2023-11-28T05:55:55.000-08:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:130245":{"__typename":"ModerationData","id":"moderation_data:130245","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:130245_1":{"__typename":"Revision","id":"revision:130245_1","lastEditTime":"2023-11-25T05:40:15.000-08:00"},"ForumReplyMessage:message:130249":{"__typename":"ForumReplyMessage","id":"message:130249","conversation":{"__ref":"Conversation:conversation:130245"},"author":{"__ref":"User:user:17338"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:130245/message:130249","revisionNum":1,"uid":130249,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Unable to add 2FA for my Samsung Account - invalid PIN","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:130249"},"parent":{"__ref":"ForumTopicMessage:message:130245"},"body":"

Hi Orado, thanks for checking this and letting us know.

\n\n

Hopefully all continues to work well from here, however if you run into any further issues with 2FA, don't hesitate to reach back out and we'll be happy to help troubleshoot further 😄

","body@stringLength":"255","rawBody":"

Hi Orado, thanks for checking this and letting us know.

\n\n

Hopefully all continues to work well from here, however if you run into any further issues with 2FA, don't hesitate to reach back out and we'll be happy to help troubleshoot further 😄

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