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Hinckleybob's avatar
Hinckleybob
New Contributor
4 years ago

Unable to add account on android

Followed instructions to scan QR code from the Emergency kit, and entered password. Verified each field, and entered password, Error Invalid Login Information. What can I do to add the device to my ...
android
Hinckleybob's avatar
Hinckleybob
New Contributor
4 years ago

Thank you tylor_ for the detailed guidance. Unfortunately, when I download 1P (1Password) from the play store and Launch it, the screen presented is a Version 7 dialog box, inviting a selection of storage to use (1p.com, dropbox, WLAN server, or local storage). Choosing 1P.com, the invitation to scan the QR code in the Emergency Kit to capture the existing account details, and manually enter the password. I do not find any opportunity to "Tap Settings > Advanced > “Email diagnostics”." A screenshot appears to be disallowed.

Thanks again,
Bob