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Former Member's avatar
Former Member
3 years ago

Unable to add new item on 1P beta mac

This pops up every time trying to add new item via the desktop app. And using the browser extension just redirects to the desktop app. This has been happening for a few versions, including the stable version, which was the reason I opted into the beta version thinking it may fix the issue.

The other usage is fine, except that the desktop app seems not in sync with the browser version.


1Password Version: 8.9.7
Extension Version: 2.3.8
OS Version: macOS 12.6
Browser:_ Safari

3 Replies

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team

    @yangqi – Yay! I'm glad to hear that fixed it. If you need any further help, we'll be here. :)

  • Former Member's avatar
    Former Member

    Thank you, it's working now after resetting the app.