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Forum Discussion
Unable to auto-fill username after updating from 1password7 to 1password8
After updating from 1password7 to 1password8, I cannot autofill username.
When I select the password field, the input suggestions are displayed, but the login ID (username) does not show any suggestions.
When I was using 1password7, I was able to autofill with no problem.
Here is an example of the site
https://mobile.nuro.jp/mobile_contract/u/login/
1Password Version: 8.9.3
Extension Version: Not Provided
OS Version: android13
Browser:_ Chrome
63 Replies
- 1P_Timothy
Community Manager
Hi @naot, @WCseVWCu, @gisky, thanks for letting us know about the filling issues on your devices. Filling issues can stem from a variety of sources. For that reason I'd like to ask you to create a diagnostics report from your Android device so we can help with each on a case by case basis:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/133240/unable-to-auto-fill-username-after-updating-from-1password7-to-1password8#latest
- Your forum username
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks again!
