Unable to auto-fill username after updating from 1password7 to 1password8

1password 8.9.7-7 beta

Yes that is the correct login

Thanks for the additional details.

dmpaul1 does this appear to be the correct sign in page for Generac? If so, I get the "Contents can't be Autofilled" toast with a long press > ⋮ > Autofill when using 1Passowrd 7 or 8 as the Autofill service. It may be an issue on Generac's end or ours so I've gone ahead and shared it with the team here.

@ZaitsevGR, is that the Piraeus bank web sign in page? If so, I'm seeing similar behavior and I've gone ahead and reported it to the team.

While It's not a great solution, I did find a bit of a workaround. For me on the Piraeus site, if I tapped the password field so the Autofill prompt appears then lock > unlock my device and tap the username field the Autofill prompt remains and tapping it fills both fields.

With the 1Password community forum website I am prompted to fill from both fields without any workarounds. Which version of 1Password for Android do you have installed (Settings > About)?

@SomebodySomewhere, thanks for letting us know that's been an issue for you too. Banking sites can be tricky as in built security precautions can add additional barriers to Autofill. If you would like to share which banking sites you've had an issue with I would be happy to take a look.

Thanks again!

Same here.
And at bank sites it doesn't fill in anything.

In the laptop version of 1PW the same on bank sites

S8
Android 9

Well I only get the option to autofill the password and not the Username. There is no icon of 1 password on the Username field.

Generac mobile link app will not accept a username, but will autofill password. This with a samsung galaxy Tab S8 and android 12.

Hello all, thanks for the continued feedback here. Reading through the recent posts it sounds like some of you may be running into a few separate issues. As always I am sorry for inconvenience and any frustration.

In case it's been missed, if you're using a Xiaomi, Redmi or Poco device, please check out this post: If you're encountering Autofill issues with 1Password 8 on a Xiaomi device

@ollie3686, @nspeaks, Wilhelm. Today's beta, 8.9.7-7, includes some of the work done to cut down on Autofill response time by changing how we load icons that I mentioned above. This is not a "silver bullet" to address all Autofill issues but a step in the right direction for devices effected by the intermittent filling prompts. If 8.9.7-7 is not currently available to you, please check back soon as Google Play rolls it out. If you get the chance to try out the beta, let us know if you see any change in behavior.

If you're interested in trying the beta you can find steps to update here:
* Use 1Password beta releases

I will preemptively note that we've found a regression on some devices with the 8.9.7-7 beta wherein Autofill suggestions may not be displayed when the setting is on (you will just see "Open 1Password" and not your linked items). We are currently investigation this issue.

@DaftCynik, my apologies for the clunky start to 1Password 8. As you've mentioned running into issues with 1Password for Android, iOS and in the browser I'd like to ask you to reach out to us directly via email at support@1password.com so we can make sure each is resolved. You can include a brief description of the issue with your email. After emailing in, you'll receive a reply from BitBot with a support ID that looks like [#ABC-12345-678]. Post that here, and I'll be able to locate your email and make sure it's gotten to the right place.

@SomebodySomewhere, as you're also running into issues with both 1Password for Android and 1Password in the browser you can reach out to us directly with the steps I shared for DaftCynik above.

dmpaul1, is 8.9.6-11 not filling in user name fields in apps only or in browsers as well? Could you share a few apps and, if applicable, websites where you've seen this?

@ZaitsevGR, just to make sure we're on the same page, could you tell us a little more about the filling behavior you're seeing with 1Password 8.

I have the same problem. I have tried on OnePlus 9pro and OnePlus 6.
I have deactivated and reactivated the autofill but didnt work either. I tried Reinstalling and removing the beta but it didnt work.

For reference I did change the auto fill options before posting this. This forum is where I read that solution but after it still didn't work, I registered to voice my concers.

I have the same issues with 1password 8.9.6-11 not filling in user name field in apps. It will autofill the password field. 1password 7 is no longer downloadable from google plays store, so there is no way to go back to a working android password manager.