Forum Discussion

System's avatar
System
Super Contributor
3 years ago

Unable to copy suggested passwords from Safari on the Mac

This discussion was created from comments split from: Unable to copy generated passwords in iOS 16.1.1.
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @ozgune,

It sounds like there might be an issue with the extension syncing to our server. Could you try the following to re-sync your account and see if it helps?

  1. Right click the 1Password icon in your browser toolbar and choose Settings.
  2. Under General, disable "Integrate with 1Password app".
  3. Under Accounts & Vaults, sign out of your account.
  4. Sign back into your account.

If you use the 1Password desktop app on your computer, please go back and re-enable "Integrate with 1Password app". If you do not use the 1Password desktop app, then please leave it off.

Let us know if this improves things!

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to copy suggested passwords from Safari on the Mac","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:105571"},"parent":{"__ref":"ForumTopicMessage:message:105569"},"body":"

Hey @ozgune,

\n\n

It sounds like there might be an issue with the extension syncing to our server. Could you try the following to re-sync your account and see if it helps?

\n\n
    \n
  1. Right click the 1Password icon in your browser toolbar and choose Settings.
    2. \n
  2. Under General, disable \"Integrate with 1Password app\".
    3. \n
  3. Under Accounts & Vaults, sign out of your account.
    4. \n
  4. Sign back into your account.
    5. \n
\n\n

If you use the 1Password desktop app on your computer, please go back and re-enable \"Integrate with 1Password app\". If you do not use the 1Password desktop app, then please leave it off.

\n\n

Let us know if this improves things!

","body@stringLength":"684","rawBody":"

Hey @ozgune,

\n\n

It sounds like there might be an issue with the extension syncing to our server. Could you try the following to re-sync your account and see if it helps?

\n\n
    \n
  1. Right click the 1Password icon in your browser toolbar and choose Settings.
    2. \n
  2. Under General, disable \"Integrate with 1Password app\".
    3. \n
  3. Under Accounts & Vaults, sign out of your account.
    4. \n
  4. Sign back into your account.
    5. \n
\n\n

If you use the 1Password desktop app on your computer, please go back and re-enable \"Integrate with 1Password app\". If you do not use the 1Password desktop app, then please leave it off.

\n\n

Let us know if this improves things!

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