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Former Member's avatar
Former Member
2 years ago

Unable to create 2FA for Instagram Account

Hello I have seen the previous thread here: https://1password.community/discussion/113551/cant-setup-2fa-on-instagram related to not being able to setup a 2FA using 1Password however this does not...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @RichoCorey! 👋

I'm sorry to hear that you're unable to use 1Password as an authenticator app for Instagram. Are you scanning the QR code using the desktop app or the browser extension? If you were using the desktop app, then can you try these steps:

  1. Open the desktop app.
  2. Find the item for Instagram and click Edit.
  3. Remove the non-working 2FA one-time password.
  4. Save the item.
  5. Open your browser and go to Instagram's 2FA setup page until you see the QR code to scan.
  6. Use the browser extension to scan the QR code: Use 1Password as an authenticator for sites with two-factor authentication

Let me know if that doesn't work and I can investigate further. 🙂

-Dave