Forum Discussion

Tordenver's avatar
Tordenver
New Contributor
2 years ago

Unable to create a new item in the 1Password app

Mac OS Ventura 13.6.5 Mac Pro 2019 1Password for Mac 8.10.27 81027003, on PRODUCTION channel Hello, In 1Password on the Mac, when I click on "+New Item" nothing happen. Also I cannot acce...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello Tordenver! 👋

I'm sorry that you're running into issues when using the 1Password for Mac desktop app. It sounds like you might be running into a known issue that our developers are working on a fix for. Can you try the following steps so that I can confirm whether you're affected:

  1. Open and unlock 1Password for Mac.
  2. Click on 1Password next to the  in the menu bar.
  3. Click Settings.
  4. Click Appearance.
  5. Turn off "Tags" under Always Show in Sidebar.

Do you still see the issues after turning off tags in the sidebar? I look forward to hearing from you.

-Dave

ref: dev/core/core#28117