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AnonymousHero
5 years agoNew Contributor
Unable to create masked emails outside of account creation?
I love the Fastmail masked email integration. It seems to work great during account creation. Thank you for the wonderful feature.
However, I am stumped when trying to create masked emails in order to change the email in existing accounts. I don't see anyway in 1Password menus to do this. I tried clicking:
- 1Password icon on the email form field
- Right-click menu of the email form field
- 1Password extension UI
Feels like creation of masked emails should be possible from all 3 of those UIs.
1Password icon on the email form field - no way to create masked email
Right-click menu of the email form field - no way to create masked email
1Password extension UI - no way to create masked email
By the way, not directly related to creating masked emails, but the Bitwarden right-click menu seems way more useful and intuitive than 1Password's:
1Password Version: 8.4.0
Extension Version: 2.1.8
OS Version: Windows 11 21H2 build 22000.318
33 Replies
- Former Member
@"jack.platten", it doesn't work on all register form, e.g. https://polsatboxgo.pl/zarejestruj
I really don't understand why are you (1Password) doing this that way. You should first do task with option manually generate email; only then you could try to do "auto-detect" (like it currently is) because it's additional function (not core). I bet you would get completely different (better) users opinions if you have done this that way.
- Jack_P_1P
1Password Team
@Weldawadyathink:
Great! Just to clarify, the changes are in the stable build of 1Password in the browser that is currently available, so using another browser like Firefox or Chrome would allow you to add those Masked Emails. The update to 2.2.0 for 1Password for Safari hasn't been released just yet, but should be available soon.
Jack
- Former Member
@"jack.platten" Yes, I am using 1password for safari with the 1password 8 for Mac beta. I guess I will wait for the safari extension beta.
- Jack_P_1P
1Password Team
Hey @Weldawadyathink:
Thanks for following up. I've just tested with 1Password for Chrome beta, and it looks like of the 4 sites you've provided I have a login to (1Password Support Community, Dropbox, Nvidia, and Backblaze), all but the 1Password Support Community behave as expected, with 1Password in the browser suggesting Masked Emails on the change email page. Are you using 1Password for Safari? If so, keep an eye out for updates, as version 2.2.0 should have the fixes that make this run significantly smoother.
In the meantime, I was able to replicate it not showing here, so I've flagged it in our tracking issue as we continue our efforts to offer Masked Emails in more places. Thanks again for your feedback here!
Jack
- Former Member
Not Working:
Dropbox
1password.community (nice)
downpour.com
Nvidia.com
Backblaze.com
fixit.comWorks, but 1password does not save the email:
pcpartpicker.comHonorable mentions:
Belkin Wemo: Does not allow account creation through web, only apps. Therefore it is impossible to use masked email through 1password.I will edit this post as I find more.
- Jack_P_1P
1Password Team
Hey @Weldawadyathink:
Would you be able to share some of the sites where you're running into issues?
Jack
- Former Member
I finally found a website where I could create a masked email in the email change field. themoviedb.org. Once I created the email, 1password did not offer to save the item. I can't even save it manually, as stated in this thread. I now have to change it back to my real email and try to find the correct magic dance to get 1password to save this item.
- Former Member
I have slowly been trying to switch my services to a masked email, and this issue has been frustrating for me as well. Almost every single website I have tried simply fills in the current username instead of offering to create a masked email.
- Jack_P_1P
1Password Team
Hey @tinysalt4230:
Thanks for your input here. I've added you to the issue I mentioned above. Additionally, are you able to share where you are running into trouble creating a Masked Email for a change email page? We've recently made some work to prompt for Masked Email creation in more places, including change email fields, so if it's not showing for you somewhere, I'd be happy to investigate further. Thanks again!
Jack
- Former Member
@ag_ana, why this is taking so long? You already have a pop-up with generated email. You have to add option in context menu to open this modal manually. I can do this instead your devs ;)
Your current solution not always work and is useless without option to manually open this pop-up.