Forum Discussion

tvandinter's avatar
tvandinter
Occasional Contributor
2 years ago

"Unable to create passkey" on PayPal

There were some updates to the PayPal app recently (8.54.2) and I noticed that it now tries to use third-party passkey managers (1PW). Unfortunately, trying to have it create a passkey in 1PW causes ...
android
BrendanR1P's avatar
BrendanR1P
Icon for 1Password Team rank1Password Team
2 years ago

Hi nicos18,

From checking on our end I can see this issue is still being investigated.

With that said, while it may not be ideal, I was able to create a passkey for Paypal on my own device via the Paypal website in my Chrome browser. Once the passkey was created via the Chrome browser, I was then able to sign in to the Paypal app using this passkey.

If you create the passkey via your web browser on the Paypal website, would you then be able to use this passkey to sign into the Paypal app on your device?

-- Brendan