Forum Discussion

Former Member's avatar
Former Member
3 years ago

Unable to downgrade from Beta to Production

I've set my Release Channel to "Production" however no matter what I keep getting Beta builds.

Obviously I can't just download the Production release because the database is using a newer revision that the Beta was using, but it would be nice if I could downgrade as future Production builds come out instead of being forever stuck in Beta land.


1Password Version: 8.8.0 - 80800156
Extension Version: Not Provided
OS Version: macOS 12.4

14 Replies

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi esquared:

    Because we may make changes to database specifics between builds that first start in nightly, make it to beta, then production. Changing the installed version could potentially result in data loss. In short, the release channel setting is controlling the channel for the next update installed newer than the current version. For example, switching from nightly to beta wouldn't install any more nightly releases, but would wait until the next beta release was available to install. Similarly, switching from beta to production won't happen until the next production release occurs.

    Jack

  • esquared's avatar
    esquared
    Super Contributor

    I'm sorry, but why do I have to reset my 1Password data just to return to the Production channel? There is a setting directly in the preferences that allows me to pick between Production, Beta, and Nightlies. If that doesn't work as implied, then this is clearly a bug.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi @robd003:

    Great question. While you can definitely stay on the production release channel and you'll receive the next production release when we release it (currently the latest production release for macOS is 8.7.1), if you'd like to change release channels now, you can follow the steps here to reset your 1Password data: How to reset the 1Password app on a specific device

    After resetting the 1Password app, download the production app from here: https://1password.com/downloads/mac/

    Let me know how you get on with that!

    Jack

  • Former Member's avatar
    Former Member

    I set the Release Channel to Production 3+ months ago, but I'm still stuck getting new Beta releases.