After I right-click and select "Duplicate..." a pop-up window comes up asking me where to save the duplicate to. I only have one Vault and that Vault name doesn't show up in the Mac pop-up. So I have to cancel. I switched to the Windows version of 1Password and was able to make a "Duplicate" of an item on the Windows version. Can't add a "Duplicate" on the Mac (beta) version, though. 1Password Version: Mac beta 8.7.0 Extension Version: Not Provided OS Version: Mac 12.3

Hey @Eye_like_1Password: Thanks for reporting this! This is something I've just flagged, and I've added you as affected to our issue. Just to confirm, are you on the stable version of 1Password 8 on your Windows device? Let me know, as it'll help us narrow down the cause of this bug. Jack ref: dev/core/core#14006

Jack, On my Windows device I am on the PRODUCTION channel. This is what About window says on the Windows device: 1Password for Windows 8.6.1 80601001, on PRODUCTION channel This is the Mac version (that I can't make a duplicate of an item): 1Password for Mac 8.7.0 80700012, on BETA channel Thanks

Hey @Eye_like_1Password: Thanks for confirming. I've added the additional details to the issue tracking this, and hopefully we can have this smoothed out in the future. Jack

Hi @Jack.P_1P , I have the exact same problem, please flag me too. Thanks! 1Password for Mac 8.7.0 80700028, on BETA channel

Hey @Thomas_U: Thanks for adding your feedback, I've added you as affected as well. Jack

Unable to duplicate (make a copy of) an item on Mac beta version.

17 Replies

1P_PeterG
Community Manager
3 years ago
Great to hear this news, @Eye_like_1Password. Thank you for letting us know!
Former Member
3 years ago
Hi, I just tested it and it now works. Sorry for the late response, I was travelling and couldn't test it until I returned home. Appreciate you and your team getting this fixed in a timely fashion.
1P_Tommy
Moderator
3 years ago
Got it. Thank you.

ref: RHF-14696-333
Former Member
3 years ago
Thank you, 1P_Tommy!

Support-ID: [#RHF-14696-333]
1P_Tommy
Moderator
3 years ago
@Thomas_U

Attach the diagnostics to an email message addressed to support+forum@1password.com.

Your forum username: Thomas_U

A link to this thread: https://1password.community/discussion/comment/637257/#Comment_637257

Please do not post your diagnostic report to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Former Member
3 years ago
Just noticing that PMs are not possible here. Do you have an email-adress for me?

1Password for Mac 8.7.0

80700090, on BETA channel
Former Member
3 years ago
Hi Jack_P_1P, I`m sorry to say that the problem persists here.

I PM you a diagnostic report.
1P_PeterG
Community Manager
3 years ago
Hi netnothing, thank you for the confirmation! It's always gratifying when we're able to improve your experience. 🥳
netnothing
Occasional Contributor
3 years ago
Jack_P_1P Thanks! Tested and it works. Thank you for the quick turnaround.
Jack_P_1P
1Password Team
3 years ago
Hi netnothing / @Thomas_U / @Eye_like_1Password:

I'm just following up to let you all know that today's beta includes a fix for this issue. Thanks for your patience on this!

Jack