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poconi's avatar
poconi
Frequent Contributor
2 years ago

Unable to log in to Google account with ''Passkey'' function.

I tried the new Passkey feature in my browser and when I tried to sign in to my Google account, other Android devices took priority and became unavailable!
I tried the others and was able to sign in to eBay with the Passkey feature!



1Password Version: Not Provided
Extension Version: 2.12.0
OS Version: Not Provided
Browser:_ Not Provided

browser extension

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  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi poconi, I'm sorry for the delay in replying. Just to check, are you running into an issue only when trying to sign in to your Google account with a passkey on your mobile device?

    I do want to note that we do not yet have support for saving or signing in with passkeys on mobile. However, if you are seeing issues with signing into your Google account with a passkey in the browser on your computer, please do let us know about it some more. We are always happy to help.

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I tried the new Passkey feature in my browser and when I tried to sign in to my Google account, other Android devices took priority and became unavailable!
\nI tried the others and was able to sign in to eBay with the Passkey feature!

\n\n


\n
\n

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: 2.12.0
\nOS Version: Not Provided
\nBrowser:_ Not Provided

","body@stringLength":"1473","rawBody":"

I tried the new Passkey feature in my browser and when I tried to sign in to my Google account, other Android devices took priority and became unavailable!
\nI tried the others and was able to sign in to eBay with the Passkey feature!

\n\n


\n
\n

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: 2.12.0
\nOS Version: Not Provided
\nBrowser:_ Not Provided

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adjustedcostbase.ca","conversation":{"__ref":"Conversation:conversation:156379"},"id":"message:156379","revisionNum":1,"uid":156379,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":20589,"login":"ginkgobiloba","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-6.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":9},"postTime":"2025-05-19T12:36:50.480-07:00","lastPublishTime":"2025-05-19T12:36:50.480-07:00","readOnly":false},"ModerationData:moderation_data:31786":{"__typename":"ModerationData","id":"moderation_data:31786","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:31786":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:31786","revisionNum":1,"uid":31786,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:31785"},"conversation":{"__ref":"Conversation:conversation:31785"},"subject":"Re: Unable to log in to Google account with ''Passkey'' function.","moderationData":{"__ref":"ModerationData:moderation_data:31786"},"body":"

Hi poconi, I'm sorry for the delay in replying. Just to check, are you running into an issue only when trying to sign in to your Google account with a passkey on your mobile device?

\n\n

I do want to note that we do not yet have support for saving or signing in with passkeys on mobile. However, if you are seeing issues with signing into your Google account with a passkey in the browser on your computer, please do let us know about it some more. We are always happy to help.

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