I set up MFA for my root email by storing the passkey in 1Password. However, when I scan the QR code and select the passkey, nothing happens at all. I am unsure how to proceed. Has anyone else encountered this issue?
\n\n1Password Version: 8.10.36
\n_Extension Version: Not Provided
\n_OS Version: MacOS Monterey
\n_Browser: Chrome
I set up MFA for my root email by storing the passkey in 1Password. However, when I scan the QR code and select the passkey, nothing happens at all. I am unsure how to proceed. Has anyone else encountered this issue?
\n\n1Password Version: 8.10.36
\n_Extension Version: Not Provided
\n_OS Version: MacOS Monterey
\n_Browser: Chrome
Hello namlt! 👋
\n\nI'm sorry that you ran into an issue with 1Password when signing into AWS. I see that our developers are tracking a few issues with AWS and passkeys right now and I'd like to learn more about the issue you encountered:
\n\n-Dave
\n\nref: dev/core/core#24307
\nref: dev/core/core#22311
For anyone encountering the same problem, use the 1Password app on your device to log in directly to the AWS console instead of using the QR code. At least, that worked for me.
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