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Former Member
3 years ago

Unable to login or sync on Android when connected to VPN

I'm using the Mullvad VPN app and am not able to sign in when the VPN is on. If I am signed in, I can't sync when the VPN is on. If it helps, I'm using the most recent version of Android and a fam...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 years ago

Hello @yablak, thanks for joining us on the forum! I'm sorry to hear there has been an issue using 1Password with Mullvad.

I don't use Mullvad personally but I have tested 1Password for Android with some other VPN's and haven't had any issues. Has this been an issue since you started using Mullvad or has it been a recent change? If you have downloaded the 1Password 8 beta does this issue occur with 1Password 7 and 8 for Android?

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If I am signed in, I can't sync when the VPN is on. \n\n If it helps, I'm using the most recent version of Android and a fam...","body@stringLength":"240","rawBody":"

I'm using the Mullvad VPN app and am not able to sign in when the VPN is on. If I am signed in, I can't sync when the VPN is on.

\n\n

If it helps, I'm using the most recent version of Android and a family account with 2FA via NFC.

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I'm using the Mullvad VPN app and am not able to sign in when the VPN is on. If I am signed in, I can't sync when the VPN is on.

\n\n

If it helps, I'm using the most recent version of Android and a family account with 2FA via NFC.

"},"Conversation:conversation:111920":{"__typename":"Conversation","id":"conversation:111920","solved":false,"topic":{"__ref":"ForumTopicMessage:message:111920"},"lastPostingActivityTime":"2022-07-01T13:04:58.000-07:00","lastPostTime":"2022-07-01T13:04:58.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:111920":{"__typename":"ModerationData","id":"moderation_data:111920","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:111920_1":{"__typename":"Revision","id":"revision:111920_1","lastEditTime":"2022-06-24T16:26:46.000-07:00"},"ForumReplyMessage:message:111921":{"__typename":"ForumReplyMessage","id":"message:111921","conversation":{"__ref":"Conversation:conversation:111920"},"author":{"__ref":"User:user:28"},"revisionNum":1,"uid":111921,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Unable to login or sync on Android when connected to VPN","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:111921"},"parent":{"__ref":"ForumTopicMessage:message:111920"},"body":"

Hello @yablak, thanks for joining us on the forum! I'm sorry to hear there has been an issue using 1Password with Mullvad.

\n\n

I don't use Mullvad personally but I have tested 1Password for Android with some other VPN's and haven't had any issues. Has this been an issue since you started using Mullvad or has it been a recent change? If you have downloaded the 1Password 8 beta does this issue occur with 1Password 7 and 8 for Android?

","body@stringLength":"448","rawBody":"

Hello @yablak, thanks for joining us on the forum! I'm sorry to hear there has been an issue using 1Password with Mullvad.

\n\n

I don't use Mullvad personally but I have tested 1Password for Android with some other VPN's and haven't had any issues. Has this been an issue since you started using Mullvad or has it been a recent change? If you have downloaded the 1Password 8 beta does this issue occur with 1Password 7 and 8 for Android?

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