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Forum Discussion
Unable to login or sync on Android when connected to VPN
I'm using the Mullvad VPN app and am not able to sign in when the VPN is on. If I am signed in, I can't sync when the VPN is on.
If it helps, I'm using the most recent version of Android and a fam...
1P_Timothy
Community Manager
Community Manager@yablak, thanks for giving that a try. I'd like to ask you to send us an email with your endpoint IP when using Mullvad so we can check if it has been inadvertently blocked by our system.
You can include the IP and a brief description of the issue in an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/131095/unable-to-login-or-sync-on-android-when-connected-to-vpn#latest
- Your forum username:
yablak
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
