Forum Discussion
Unable to login to Microsoft account after trying to save a passkey
I have never used a passkey but saw I was prompted to do so in 1Password for my Microsoft account. I clicked the link went to Microsoft, followed the instructions to go passwordless. It said somethin...
GreyM1P
1Password Team
1Password TeamHi there Lynchj
If you haven't already, can you try the steps shown on our Passkeys.directory listing page for Microsoft?
☞ Passkeys.directory – Microsoft (Personal)
You'll need to follow the "Sign in with Windows Hello or a security key" workflow. It seems Microsoft are hesitant to use the word "passkey" and tend to substitute it for Windows Hello instead.
Give that a try and let me know how you get on. I'll be here if you need further help. :)
— Grey
