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LC123's avatar
LC123
New Member
1 day ago

Unable to open 1Password on Windows

What was the solution?  I am having a similar issue.  I can download the msixbundle file for the Windows Desktop App (required to import my passwords from LastPass), but it doesn't open and nothing happens when I click on it or direct it to 'open with' the App Installer.   

I have Windows 11.

windows

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    10 hours ago

    Hello LC123​! 👋

    Welcome to the community! I've split your post into a new thread since your issues looks a little different from the issue in that old thread. 

    I'm sorry that you're having trouble with 1Password on your Windows PC. Can you clarify if you were able to successfully install 1Password using the MSIX installer and now the app itself doesn't open? Or does the installer itself do nothing when you double-click on it?

    If it's the installer itself that isn't working then can you restart your Windows PC and then try downloading a new copy of the installer from our website and try installing 1Password using the new installer: https://1password.com/downloads/windows

    If that still doesn't work then let me know and I can help further. 

    -Dave