Forum Discussion
Former Member
3 years agoHey @rchen24, can you let us know what you have configured in the "Security" section of your extension settings? Here's how to find that:
- Right click the 1Password icon in your browser toolbar and choose Settings.
- Scroll down to Security.
If "Automatically lock 1Password" is disabled, then it's quite possible that you're running into a specific issue that was recently reported. To confirm that, please reproduce the error in your browser and then send us your extension console logs: https://support.1password.com/cs/extension-console-log/
Please attach the logs to an email message addressed to mailto:support+forum@1password.com. With your email please include:
- A link to this thread: https://1password.community/discussion/137953/unable-to-save-new-passwords-and-unable-to-copy-and-paste#latest
- Your forum username: rchen24
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!