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Forum Discussion
Unable to scan QR Code
I am trying to log into my account thru the web and when I get to the 2fa choices I try using my phone to get a passkey and scan the QR code but keep getting an unable to read QR code, so in effect I...
1P_Dave
Moderator
ModeratorI'm happy that you were able to resolve the situation. If you're enabling two-factor authentication for your 1Password account then I recommend either using a TOTP authenticator app or a physical security key. You can find our guides here:
- Turn on two-factor authentication for your 1Password account
- Use your security key as a second factor for your 1Password account
Let me know if you have any questions in the future.
-Dave
ref: dev/b5/b5#19787
