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Former Member's avatar
Former Member
4 years ago

unable to set up new windows 11 pc due to 2FA/MFA problem

Hi, I'm trying to set up 1pw on Samsung Galaxy Book Pro 360 Win11. Prompted for 2FA/MFA. Can't fulfill either method (codes or hardware key; new pc/win11/1pw doesn't recognize hardware key even thoug...
windows
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
4 years ago

Hello @radincal, sorry to hear about this 2FA issue you've encountered. This sounds like it may need a system-specific solution. For that reason, could you send us a brief email at support@1Password.com? That way, we can provide customized advice and investigate this for you personally in a way we couldn't in an open forum.

Thanks, and we'll hope to see you over there!