Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Unable to sign in to Home Depot's website using a passkey

This discussion was created from comments split from: Passkeys not working in apps on iOS 17.
ios
snowy's avatar
snowy
Super Contributor
2 years ago

this still has quirks. i tried from another device (macOS) i use with the same 1password account. 1password in the extension showed the saved entry with passkey. I went ahead attempted to sign in. And it prompted to create a new passkey instead of using the current one. So i saved a new passkey on my mac and I succesfully logged in. I went to my iOS device and attempted to use passkey. Yet again I got "Create a passkey".

This is not intended to come across mean just expressing as an end user experience. I don't get it and this user experience of having to use the 1P extension and not the built-in API is not great. I tried this Apple's built-in password/key manager and another 3rd party password manager doing this and I had no issues.

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this still has quirks. i tried from another device (macOS) i use with the same 1password account. 1password in the extension showed the saved entry with passkey. I went ahead attempted to sign in. And it prompted to create a new passkey instead of using the current one. So i saved a new passkey on my mac and I succesfully logged in. I went to my iOS device and attempted to use passkey. Yet again I got \"Create a passkey\".

\n\n

This is not intended to come across mean just expressing as an end user experience. I don't get it and this user experience of having to use the 1P extension and not the built-in API is not great. I tried this Apple's built-in password/key manager and another 3rd party password manager doing this and I had no issues.

","body@stringLength":"759","rawBody":"

this still has quirks. i tried from another device (macOS) i use with the same 1password account. 1password in the extension showed the saved entry with passkey. I went ahead attempted to sign in. And it prompted to create a new passkey instead of using the current one. So i saved a new passkey on my mac and I succesfully logged in. I went to my iOS device and attempted to use passkey. Yet again I got \"Create a passkey\".

\n\n

This is not intended to come across mean just expressing as an end user experience. I don't get it and this user experience of having to use the 1P extension and not the built-in API is not great. I tried this Apple's built-in password/key manager and another 3rd party password manager doing this and I had no issues.

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