System
4 years agoSuper Contributor
Unable to sign in
This discussion was created from comments split from: 1PW 8 Beta won't accept my Master PW, so I can't sign into it. [Known issue with 1P8 for Mac].
Hi @sarns,
I'm sorry to hear you're having trouble signing into 1Password 8 on Windows. To investigate a bit further as to what could be happening here, I'd like to ask you to create a diagnostics report:
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
sarns
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Ben
I have the same issue since switching from version 7 to 8 on windows. Master PW works fine on 1password.com, on V7 and iOS.