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TDMayo
7 months agoNew Contributor
Unable to stop "Save to 1Password" Prompt
Linux OS (Ubuntu based distro) Chrome Browser 1PW app version - 8.10.75 (Production) 1PW Browser extension version - 8.10.78.43 (Stable) I have an issue where the prompt for saving to 1PW const...
1P_Dave
Moderator
6 months agoHello TDMayo! 👋
I'm sorry that you're seeing an unexpected "Sign in with" prompt from 1Password, that definitely doesn't look right. This is a long-shot but is it possible that you have two different versions of 1Password installed in your browser? You can check by entering the following into your address bar and pressing Enter: chrome://extensions/
If you only see the one version then can you reproduce the issue one more time and then I'd like to ask you to create a diagnostics report from 1Password in your browser:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/unable-to-stop-save-to-1password-prompt/157701
- Your forum username: TDMayo
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave