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Former Member's avatar
Former Member
3 years ago

Unable to unlock or view items in 1Password in the browser [SEE APPROVED ANSWER]

https://1password.community/discussion/comment/694184/#Comment_694184 . I've tried uninstall/re-installing. Shutting 1password down, closing/opening the browser. I've restarted the computer. No...
browser extension
Former Member's avatar
Former Member
3 years ago

I created a support request via email for this and provided a link to the thread.

In addition to the extension no longer syncing, there are also other errors like an HTTP 400 from "https://my.1password.com/api/v1/vault/preflight/create?type=G" when trying to create a new login.

Various JS errors appear in the console:

  • "web-api/api/person.ts#getUser failed to decode: Failed to decode as Person"
  • "Sync error without code."
  • "Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist."

Not really useful for troubleshooting, but that's all the info provided in the error messages.