Forum Discussion

Former Member's avatar
Former Member
3 years ago

Unable to Update - Error Message

Just updated to 1Password for Windows 8070095 - while updating, I received an error message that 1Password could not update to the latest version and would be rolled back. I clicked OK and the error...
betas
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
3 years ago

Hey @moireheretobingante

Thanks for reporting this. 8070095 is the latest version on the beta channel as of writing, so it does sound like you have the right version. That said, I think it would be worth while for us to take a look at the logs to see if they reveal anything about the message you saw. Please open 1Password > Preferences > Advanced > Send Diagnostics, and attach the diagnostics to an email message addressed to support+forum@1password.com. With your email include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Ben