Unable to upgrade or fresh install

Hello @lazybeaver,

Thanks for your message and sorry for the troubles you had with the updates and currently, the reinstallation of 1Password 8.

The message you are seeing in the logs typically relates to the folder being locked down or not available, causing the installation to fail. To help us beeter understand if the antivirus or other antimalware is causing the troubles here, are you able to try restarting Windows in Safe Mode with Networking Enabled to see if the installation completes?

If this was possible and helped, I'd next suggest turning to your security software. While I understand you are not able to control it, would you be able to reach out to your IT team to excluded the entire 1Password directory and the 1Password.exe in any security software you have running, then try rebooting your device. The 1Password directory can be found here - %localappdata%\1Password and the 1Password.exe is here: %localappdata%\1Password\App\8.

If you have any additional questions or concerns, please let us know!