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aquinox77's avatar
aquinox77
New Contributor
2 years ago

Unable to use Yubikey to add security key to Google account.

I'm having several issues with using Yubikey with Google and 1password. I tried to add the Yubikey to secure my Google account, but 1password seems to be hijacking the prompt, I think (but not sure)....
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aquinox77's avatar
aquinox77
New Contributor
2 years ago

Hi Dave,

Thank you for your prompt response. I just started using 1password recently (moved from LastPass), so forgive me for any unfamiliarity with usage.

I've already tried clicking the security key icon, and it immediately caused Google to fail with the same error.

I tried turning off the extension too, and now Google just prompts me with "We weren’t able to save your changes. Return to your account settings, and try again." whenever I click on "Create a Passkey."

So I figured maybe Google is just "broken" and I'll go try to secure my 1password account using this Yubikey -- but even that has been riddled with issues. I tried turning on 2FA on 1password and it gave me the exact same issues as I had with Google. Tried turning off the extension and I only get this error: