Forum Discussion

aquinox77's avatar
aquinox77
New Contributor
2 years ago

Unable to use Yubikey to add security key to Google account.

I'm having several issues with using Yubikey with Google and 1password. I tried to add the Yubikey to secure my Google account, but 1password seems to be hijacking the prompt, I think (but not sure)....
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello aquinox77, thank you for getting back to us. I apologize for the delay in response.

First, let's check to make sure your browser and the 1Password extension are up to date -> https://support.1password.com/1password-browser-troubleshooting/#update-your-browser-and-1password.

If you're still experiencing issues after updating, can you test if the same behaviour occurs on a different browser? If not, are there any other extensions installed in your browser?

-Evon