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Forum Discussion
waaaargarbl
20 hours agoNew Member
Unable to use Yubikey with 1Password desktop client in Ubuntu 26.04
Hello all, I'm not able to use my Yubikey to sign into the 1Password desktop app running on Ubuntu 26.04. I've tried installing the client using the instructions for setting up apt and installing it that way but haven't been able to get it working. I've also installed it using the RPM as a direct download. I don't see any guides on the site that explain how to do the PAM config but I've done a number of versions of that config with no luck as well. There is no "Unlock using system authentication" option in Settings either. I just get prompted to touch my Yubikey and it doesn't flash and when I touch it nothing happens. I'm also not prompted for my UV pin.
I can sign into my 1Pass account in a browser with no issue and use my Yubikey with everything but the 1Password app which I'm trying to get going so I can use the browser extension. Is there anyone that can offer help or point me to detailed technical documentation about how 1Password expects systems to be configured to support the same authentication methods the website supports?
I've tried the following three authentication flows on the desktop app.
- QR code scanned with my mobile device
- Clicking the "Sign in on 1password.com" option
- Manually typing my login credentials, etc.
1Password version in all attempts is 8.12.21.
1 Reply
- 1P_Gem
Moderator
Hi waaaargarbl, I'm sorry to hear that you're having trouble using your YubiKey with the 1Password for Linux desktop app.
I'd like to have our support team look into this further with you. Could you create and share a 1Password diagnostics report from your device:
Send a diagnostics report (Linux)
Attach the diagnostics to an email message addressed to: support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/unable-to-use-yubikey-with-1password-desktop-client-in-ubuntu-26-04/170744
- Your forum username: waaaargarbl
You'll receive a reply with a Support ID number. Please post that number here. Thanks!