On starting 1password 8 today I am getting an exception dialog with the following contents.
I've tried restarting to no avail. I'll try reinstalling 1password next.
The only thing that might be relevant is that my computer warned of low application memory prior to this, so perhaps somehow the app got corrupted?
Uncaught Exception:
Error: dlopen(/Applications/1Password.app/Contents/Resources/app.asar.unpacked/index.node, 0x0001): Symbol not found: (_$s10Foundation11JSONDecoderC6decode_4fromxxm_AA4DataVtKSeRzlFTj)
Referenced from: '/Applications/1Password.app/Contents/Frameworks/index.node'
Expected in: '/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation'
at process.func [as dlopen] (node:electron/js2c/asar_bundle:2:1822)
at Module._extensions..node (node:internal/modules/cjs/loader:1326:18)
at Object.func [as .node] (node:electron/js2c/asar_bundle:2:2049)
at Module.load (node:internal/modules/cjs/loader:1096:32)
at Module._load (node:internal/modules/cjs/loader:937:12)
at f._load (node:electron/js2c/asar_bundle:2:13330)
at Module.require (node:internal/modules/cjs/loader:1120:19)
at require (node:internal/modules/cjs/helpers:103:18)
at 361 (/Applications/1Password.app/Contents/Resources/app.asar/main.js:1:44043)
at n (/Applications/1Password.app/Contents/Resources/app.asar/main.js:1:149000)
1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided
Browser:_ Not Provided
Uncaught Exception:
Error: dlopen(/Applications/1Password.app/Contents/Resources/app.asar.unpacked/index.node, 0x0001): Symbol not found: (_$s10Foundation11JSONDecoderC6decode_4fromxxm_AA4DataVtKSeRzlFTj)
Referenced from: '/Applications/1Password.app/Contents/Frameworks/index.node'
Expected in: '/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation'
at process.func [as dlopen] (node:electron/js2c/asar_bundle:2:1822)
at Module._extensions..node (node:internal/modules/cjs/loader:1326:18)
at Object.func [as .node] (node:electron/js2c/asar_bundle:2:2049)
at Module.load (node:internal/modules/cjs/loader:1096:32)
at Module._load (node:internal/modules/cjs/loader:937:12)
at f._load (node:electron/js2c/asar_bundle:2:13330)
at Module.require (node:internal/modules/cjs/loader:1120:19)
at require (node:internal/modules/cjs/helpers:103:18)
at 361 (/Applications/1Password.app/Contents/Resources/app.asar/main.js:1:44043)
at n (/Applications/1Password.app/Contents/Resources/app.asar/main.js:1:148998)
No memory pressure, plenty of free RAM and no swap in use.
A reinstall has not helped.
I'm glad to hear that you're back up and working now. It's hard to say exactly what will have caused this, but the low application memory warning might well have had something to do with it. I'd be surprised if the actual 1Password app's binary was corrupted, but it is quite possible that because of low memory, it ended up in a state that wasn't expected.
Let us know if you need anything, and we'll be here to help.
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Exception: Error: dlopen(/Applications/1Password.app/Contents/Resources/app.asar.unpacked/i","id":"message:125759","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:125759"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:125759"},"body":"
Hi 1password team,
\n\n
On starting 1password 8 today I am getting an exception dialog with the following contents.
\n\n
I've tried restarting to no avail. I'll try reinstalling 1password next.
\n\n
The only thing that might be relevant is that my computer warned of low application memory prior to this, so perhaps somehow the app got corrupted?
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBrowser:_ Not Provided
\n","kudosSumWeight":0,"postTime":"2023-04-21T21:10:16.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:betas","text":"betas","time":"2025-01-30T03:12:59.019-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:125759_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":354},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hi 1password team, \n\n On starting 1password 8 today I am getting an exception dialog with the following contents. \n\n I've tried restarting to no avail. 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@markopolo
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That said you might want to keep an eye on our beta release notes. 1Password Releases
I'm glad to hear that you're back up and working now. It's hard to say exactly what will have caused this, but the low application memory warning might well have had something to do with it. I'd be surprised if the actual 1Password app's binary was corrupted, but it is quite possible that because of low memory, it ended up in a state that wasn't expected.
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Let us know if you need anything, and we'll be here to help.
... And a followup message that reinstalling 1password 8 seems to have resolved this.
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Moderator
GreyM1P1Password Team
