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Former Member's avatar
Former Member
2 years ago

Uncaught Exception: Error: dlopen(/Applications/1Password.app/Contents/Resources/app.asar.unpacked/i

Hi 1password team,

On starting 1password 8 today I am getting an exception dialog with the following contents.

I've tried restarting to no avail. I'll try reinstalling 1password next.

The only thing that might be relevant is that my computer warned of low application memory prior to this, so perhaps somehow the app got corrupted?

Uncaught Exception:
Error: dlopen(/Applications/1Password.app/Contents/Resources/app.asar.unpacked/index.node, 0x0001): Symbol not found: (_$s10Foundation11JSONDecoderC6decode_4fromxxm_AA4DataVtKSeRzlFTj)
Referenced from: '/Applications/1Password.app/Contents/Frameworks/index.node'
Expected in: '/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation'
at process.func [as dlopen] (node:electron/js2c/asar_bundle:2:1822)
at Module._extensions..node (node:internal/modules/cjs/loader:1326:18)
at Object.func [as .node] (node:electron/js2c/asar_bundle:2:2049)
at Module.load (node:internal/modules/cjs/loader:1096:32)
at Module._load (node:internal/modules/cjs/loader:937:12)
at f._load (node:electron/js2c/asar_bundle:2:13330)
at Module.require (node:internal/modules/cjs/loader:1120:19)
at require (node:internal/modules/cjs/helpers:103:18)
at 361 (/Applications/1Password.app/Contents/Resources/app.asar/main.js:1:44043)
at n (/Applications/1Password.app/Contents/Resources/app.asar/main.js:1:149000)

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

betas

5 Replies

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  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    @markopolo

    Thanks for the report. I'll let the team know you encountered this. I'm not aware of any workaround at this time.

    ref: dev/core/core#21441

  • Former Member's avatar
    Former Member
    2 years ago

    I am also seeing this on a mac.

    Uncaught Exception:
    Error: dlopen(/Applications/1Password.app/Contents/Resources/app.asar.unpacked/index.node, 0x0001): Symbol not found: (_$s10Foundation11JSONDecoderC6decode_4fromxxm_AA4DataVtKSeRzlFTj)
    Referenced from: '/Applications/1Password.app/Contents/Frameworks/index.node'
    Expected in: '/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation'
    at process.func [as dlopen] (node:electron/js2c/asar_bundle:2:1822)
    at Module._extensions..node (node:internal/modules/cjs/loader:1326:18)
    at Object.func [as .node] (node:electron/js2c/asar_bundle:2:2049)
    at Module.load (node:internal/modules/cjs/loader:1096:32)
    at Module._load (node:internal/modules/cjs/loader:937:12)
    at f._load (node:electron/js2c/asar_bundle:2:13330)
    at Module.require (node:internal/modules/cjs/loader:1120:19)
    at require (node:internal/modules/cjs/helpers:103:18)
    at 361 (/Applications/1Password.app/Contents/Resources/app.asar/main.js:1:44043)
    at n (/Applications/1Password.app/Contents/Resources/app.asar/main.js:1:148998)

    No memory pressure, plenty of free RAM and no swap in use.
    A reinstall has not helped.

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi there @rodneyt

    I'm glad to hear that you're back up and working now. It's hard to say exactly what will have caused this, but the low application memory warning might well have had something to do with it. I'd be surprised if the actual 1Password app's binary was corrupted, but it is quite possible that because of low memory, it ended up in a state that wasn't expected.

    Let us know if you need anything, and we'll be here to help.

    — Grey

  • Former Member's avatar
    Former Member
    2 years ago

    ... And a followup message that reinstalling 1password 8 seems to have resolved this.