Forum Discussion

rishu's avatar
rishu
New Contributor
2 months ago
Solved

Browser Extension doesn't autofill 2FA on Mega.nz

[Win11; Brave with uBO; Browser Extension and Desktop App both installed]

For a while, the autofill for 2FA is not working for https://mega.nz/login

Is it just me or anyone else facing the issue?

  • Thank you! I see that an issue has been filed with our development team to investigate this further and develop a fix. 

    -Dave

    #37695

4 Replies

  • Hello rishu​! đź‘‹

    I'm sorry that 1Password isn't filling your one-time password on mega.nz. So that the team can investigate this further and get it fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:

    1. Open the website in question until you can see the one-time password field that you're referring to.
    2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.


    Attach the resulting JSON file to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/browser-extension-doesnt-autofill-2fa-on-mega-nz/155940
    • Your forum username: rishu
    • A link to the affected webpage.
    • Please do not post the file here on the forum. 


    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    And, for the time being as a workaround, you can copy and paste your one-time password from 1Password instead of filling in: Copy and fill passwords into apps that don’t work with 1Password

    -Dave

    • rishu's avatar
      rishu
      New Contributor

      Hello Dave,

      First of all, apologies for late reply. Here is the Support ID number YAL-52896-781.

      I have attached and formatted the email as directed by you above. All the best.

      -Rishu

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator

        Thank you! I see that an issue has been filed with our development team to investigate this further and develop a fix. 

        -Dave

        #37695