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Former Member's avatar
Former Member
3 years ago

Universal Autofill not working on M1 Pro - macos Ventura 13.2

I've been checking all over the internet including the 1Password forums for the solution but I can't seem to get it working. I'm pretty sure I've tried everything, so I'll list some of the things I've tried.

  • Typical troubleshooting (shutdown mac, close apps).
  • Deleted 1Password with AppCleaner and reinstalled.
  • Make sure everything is up to date (app and macos).
  • Used first aid on driver (even used OnyX).
  • Followed every step in their guide - https://support.1password.com/mac-universal-autofill/

After trying all of these I kinda gave up, I'm sure it has to do with the Automation menu in Privacy & Security. That's the only step I couldn't figure out. After trying all of the above 1Password doesn't appear in my Automation menu and there in no way to add apps to this list.

Please help, universal autofill is a great feature and i want to use it!


1Password Version: 8.9.13
Extension Version: Not Provided
OS Version: macOS 13.2
Browser:_ Not Provided

17 Replies

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team

    @emper

    Sounds like we might need to do some investigation here to see what's going on. I'd like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    ⚠️ Don't post your diagnostics report here.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much! :)

  • Former Member's avatar
    Former Member

    MrC

    Hello there, thanks for the suggestion.

    I tried re-adding and even restarted afterwards (not sure if this was necessary) and still not working.

    I would like to point out that 1Password wasn't in this Accessibility menu when initially downloaded, I had to add it my self.

  • Former Member's avatar
    Former Member

    GreyM1P

    Sure. These are the steps I take to use Universal Autofill:

    1. Open App (In this case I'm using Zoom)
    2. shift + cmd + space (for Quick Access)

    3. Select the account and click autofill

    4. I've clicked both options and neither work (Fill Once, Fill & Update Login)

  • MrC's avatar
    MrC
    Super Contributor

    @emper

    Have you tried deleting the 1Password entry there, and manually re-adding it? Unfortunately, the entry in the list can't tell you which version has been given permission, and sometimes updates can cause this behavior.

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team

    @emper

    OK, that looks like it should do. Could you list the steps you're taking to use Universal Autofill, including what app or browser you're trying to autofill into? I can then follow along and see what's going on.

  • Former Member's avatar
    Former Member

    Hello Grey.

    Thank you for the quick reply, I wish that was the fix but I've done that step as well.

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team

    Hi there @emper

    You'll find 1Password in the Accessibility section of Privacy & Security, instead of Automation:

    1Password will only appear in the Automation tab if you start using the SSH agent.

    Have a look in Accessibility instead and let me know what you find. :)

    — Grey