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Forum Discussion
Former Member
3 years agoUnlock multiple accounts at once
I don't know what has happened in the last few years, but the iOS app has become virtually useless!
If I need to check something on my phone, it means I need that information NOW. Not 5 minutes f...
battis
3 months agoNew Contributor
Re-upping this issue, since I had to do a bunch of troubleshooting to figure out was happening to me, only to end up here. And the failure mode is, I think, worse now.
I see the "suggestion" to use https://support.1password.com/multiple-accounts/#consider-using-the-same-1password-account-password-for-all-your-1password-accounts (also mentioned in this thread). I'm fairly confident our security manager would not be a fan of me doing that, for any number of reasons, not least of password reuse being something that 1Password is pretty much designed to stop.
Right now, when my keychains relock once a month and I need to reenter my passwords, I only have the option to enter one of my passwords. Which leaves my other account locked. Which, surely, the app must be able to detect. But it presents me with potential logins from the locked account. When I try to choose one, I go through a cycle of Touch ID verifications that end up on a blank modal that blocks the entire Safari view and cannot be closed. No error message, no indication that I'm trying to use a login from a locked keychain… just a blank white modal that borks the tab.
This. Seems. Like. An. Easy. Fix. Either ask for the passwords for each account in turn when they lock: a fine and useful solution -- much more useful than the current approach of leaving a keychain locked and letting me figure out for myself why I can't find have my logins. Or, like, put up an error message that can be dismissed when I try to use a login from a locked keychain.
- battis6 hours agoNew Contributor
Re-upping this frustration because it is, once again, a frustration.