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Forum Discussion
Former Member
3 years agoUnlock multiple accounts at once
I don't know what has happened in the last few years, but the iOS app has become virtually useless!
If I need to check something on my phone, it means I need that information NOW. Not 5 minutes f...
Former Member
3 years agoYes, and we're now completely full circle to my original post and complaint.
1) It didn't used to be that way. It used to be that the first account setup was the "master" account, and if I unlocked 1password with the master account's password, all other accounts would also be unlocked. Reusing passwords across different 1Password accounts is an unacceptable workaround because that means my personal account is now subject to the whims of the most restrictive organizational policies amongst your accounts.
2) If it is not possible to restore #1's functionality, then the workflow for unlocking multiple accounts needs to be revised. When you unlock 1Password, you only get one single password prompt. If that doesn't unlock all the accounts, then too bad so sad, sucks to be you. 1Password needs to either either provide multiple password prompts, or at least put up a big red warning saying, "Not all accounts were unlocked" right up front or maybe as a persistent banner on top of the screen. Otherwise what happens is the user immediately starts searching, only to become frustrated because their data isn't showing up.
As a specific example, I got into the office early yesterday and accidentally triggered the alarm. I had 30 seconds to enter the code to shut off the alarm. I was unable to get the code in time because the unlock process was too burdensome.