Forum Discussion

Former Member's avatar
Former Member
4 years ago

Unlock w/ Apple Watch broken

Having sporadic issues with Apple Watch unlocking desktop. It mostly doesn't work.

When I attempt to unlock 1P from browser extension...

  1. I see the Apple Watch dialog flash and then disappear
  2. I can't unlock my vault.

When I attempt to unlock 1P from desktop app...
1. I see Apple Watch dialog flash then disappear
2. I can only unlock my vault by keying in the password.

You can see a demo of the problem here:
https://www.icloud.com/iclouddrive/07a5nqsTkxXWCnMBudbw5HWsg#Screen_Recording_2022-03-29_at_6.51.01_AM

1Password Version: 80700012
Extension Version: version 2.3.0
OS Version: macOS 12.3

betas

2 Replies

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team
    4 years ago

    Thanks for this info, @JoePa3. I wasn't aware of that limitation, but it makes sense. I'm not sure if we have the ability to detect that, but if we do I'll ask engineering to consider doing so. I appreciate the suggestion. 😊

    Ben

  • Former Member's avatar
    Former Member
    4 years ago

    I have some more information here. I have Wifi sharing turned on. When I turn it off it starts working again.

    I recall seeing a message when I attempt to login to the system that says unlocking w/ Apple Watch is disabled while Internet Sharing is turned on. You should display something similar.