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Forum Discussion
leewoc
2 years agoNew Contributor
Unlock with Apple Watch not working after replacing watch.
Unlock with Apple watch was working fine with my Apple Watch 6, but I had to replace the watch after it was damaged.
I now have an Apple Watch 9. It successfully unlocks the Mac and I can use it ...
Kester_D_1P
1Password Team
2 years agoHi leewoc - I'm sorry to hear about the trouble that you're having unlocking 1Password for Mac with your new Apple Watch.
I'd like to ask you to create a diagnostics report from your Mac so that I can take a closer look at what's happening.
☞ Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread:
https://1password.community/discussion/145689/unlock-with-apple-watch-not-working-after-replacing-watch
- Your forum username:
leewoc
You'll receive an automated reply from our BitBot assistant that contains a Support ID number. Please post that number here and I'll make sure that your message gets to the right team.