Forum Discussion

BriBri's avatar
BriBri
New Contributor
12 months ago

Unlock with Apple Watch not working again

For the past couple weeks, I'm unable to unlock 1Password with my Apple Watch. I get the pop-up window saying "1Password is trying to unlock. Approve with Apple Watch..." but I never get the notifica...
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GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
12 months ago

Hi there BriBri

Are you using a Focus mode on your Mac, iPhone, or Apple Watch? These tend to sync between devices, so even if you haven't put your Apple Watch in a Focus mode directly, it might still suppress notifications (like the one to unlock 1Password on your Mac) because it's following the crowd, so to speak.

(see [System] Settings > Focus > Share across devices on each device to check)

Check the menu bar of your Mac, the status bar of your iPhone next to the time, and the face of your Apple Watch for a 🌙 Focus mode icon. It might look different if you're using a custom Focus mode. For example, it might look like these:

If you've previously chosen Custom from that list then there are additional monochrome icons you can choose.

Have a look and let me know what you find. :)

— Grey