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Former Member's avatar
Former Member
3 years ago

Unlock with Device PIN does not appear in Security Settings

I was trying to enable unlocking 1Password using a Device PIN. I was aware that this option will only be offered after Touch/Face ID failed a few times. In fact, I was able to try it once or twice la...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

@brampitoyo

I'm sorry that you're unable to enable "Device PIN" unlock on your iPhone. I've reproduced this issue on my iPad as well. I've spoken to our developers and this is a known issue that they're working on. For now, if you're using a device with Touch ID you won't be able to enable passcode unlock even if you disable Touch ID unlock for that device, you can choose to unlock 1Password for iOS using either your account password or Touch ID.

I've let our developers know that you'd like to see the "Device PIN" option become available on Touch ID devices so that they're aware that this is important to you. Let me know if you have any questions.

-Dave