Unlocking 1Password suddenly required many times a day

Hi KR​ thanks for reaching out!

I'm sorry that you keep having to unlock 1Password in your Firefox browser.

Based on what you described, it sounds like the desktop app and browser extension are having trouble communicating with each other. Can you try the following steps to reset the connection between them?

1. Open Firefox.
2. Right-click the 1Password icon in Firefox's toolbar and select 'Settings'.
3. Under General, turn off the Integrate this extension with the 1Password desktop app option.
4. Close Firefox completely by right-clicking its icon in the macOS Dock and selecting Quit.
5. Open the 1Password desktop app, left-click 1Password in the top left corner and select Settings.
6. Under the General section ensure Keep 1Password in the menu bar is checked.
7. Under the Browser section ensure Connect with 1Password in the browser is checked.
8. Right-click the 1Password app icon in the macOS menu bar (top right corner near the clock) and select Quit.
9. Re-open the 1Password app and unlock it.
10. Open Firefox once again, sign into 1Password as before, and turn on Integrate this extension with the 1Password desktop app.
11. Test using 1Password again.

If those steps don't help, I'd like to ask you to create and share a 1Password diagnostics report from the 1Password desktop app as well as a console log from the browser extension

- Save a console log for 1Password in your browser

- How to send a 1Password diagnostics report

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

- A link to this thread: https://www.1password.community/discussions/1password/unlocking-1password-suddenly-required-many-times-a-day/170698

- Your forum username: KR

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Chris