Forum Discussion

BjoernKW's avatar
BjoernKW
New Contributor
2 years ago

Unlocking 1Password via Touch ID on macOS doesn't work anymore

Whenever I try to unlock 1Password via Touch ID on my MacBook Pro (16", M1 Max) running macOS Sonoma I now inevitably get a "That didn't work Check your password and try again." message. I've alre...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

kevinlee

Thank you for the reply. If you send in a diagnostics report then the team can confirm which issue you're running into and may be able to offer some specific workarounds to get you back up and running while we wait for a permanent fix from our development team.

-Dave