Forum Discussion

BjoernKW's avatar
BjoernKW
New Contributor
2 years ago

Unlocking 1Password via Touch ID on macOS doesn't work anymore

Whenever I try to unlock 1Password via Touch ID on my MacBook Pro (16", M1 Max) running macOS Sonoma I now inevitably get a "That didn't work Check your password and try again." message. I've alre...
macos
croissantrunning's avatar
croissantrunning
New Contributor
2 years ago

Hi, Touch ID was working completely fine until I erased my Mac and setup everything again. Now I seem to have the same problem. Quite frustrating having to type in the password every time it's locked.
I've tried the same suggestions to no avail (restarting, turning Touch ID on off, etc)