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Former Member's avatar
Former Member
4 years ago

Unlocking multiple accounts with single master password

Hi!

I have two accounts added to my 1Password; one personal and one for work. In 1Password 7 I used to be able to only use the master password of my personal account to unlock both accounts. In 1Password 8, I have to type both master passwords to unlock the accounts individually.

Is this intended behaviour or am I missing something? Happens on both macOS and Windows 10.

1Password Version: 8.4.0
Extension Version: 2.1.4
OS Version: macOS 10.15.7

betas

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  • Former Member's avatar
    Former Member
    4 years ago

    On behalf of Jack, you are welcome @gabe_s! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • Former Member's avatar
    Former Member
    4 years ago

    Great! Thanks for the clarification.

    Gabe

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @gabe_s:

    Thanks for asking about this, the short version is this is intended behavior. We recommend using the same account password across all of your 1Password accounts. As you noticed, 1Password 7 will unlock using the password of the first 1Password account added to the app, but 1Password 8 will unlock any 1Password accounts that use that password. For more specifics on why this was changed and implemented this way, there's a few posts here that will clarify further than I can here: https://1password.community/discussion/comment/608291/#Comment_608291

    Jack